Claranet News

Claranet launches new Data Services capabilities

Claranet’s new service takes the complexity out of processing and utilising data, allowing customers to grow their business and gain competitive advantage

London: Global technology services provider Claranet, has today announced its new Data Services capabilities; a tailored approach that maps out the customer’s end-to-end data journey, from processing and visualising data to understanding how to use this data to drive business decisions.

In an increasingly digital world, cloud technology has allowed companies to streamline processes and increase cost-efficiency. One of the most significant advantages customers can expect from a sophisticated cloud strategy is the volume of data that becomes available. The problem for many is how to use and process this data efficiently to drive decisions, personalise actions, fuel interactions and power processes.

Mark Turner, Director of Cloud Business at Claranet, said:

At Claranet, we see cloud technology as a massive enabler that can give many customers a significant competitive advantage but change, especially during times of economic disruption, is intimidating. That’s why we’ve launched Claranet’s Data Services. With this service our customers understand how to use their date in an effective and impactful way and see great financial reward as we helping them to be more agile and flexible as they grow their business.

Claranet’s new Data Services help customers by taking the complexity out of designing and implementing a scalable platform and provides businesses with a tailored strategy for its customers’ data journey. This tailored approach offers customers the flexibility, agility, and power of the cloud to grow their businesses for the future with Claranet also providing continual support and improvement to make sure they are getting the most out of their data and staying on top for cutting edge data services.

Mark adds:

The time to change is now. Cloud technology is disruptive and we are currently at a pivot point with a lot of companies deciding if they want to embrace this opportunity and run with it, or put it off. A lot of companies are uncertain about making the change due to fear around cost implications and the thought of a big operational change, but they shouldn’t be. Our job is to enable customers to get the most out of what cloud and data processing has to offer, to take the data that’s already available to them within their IT landscape and use the Cloud as a powerful tool to add real business value, quickly and easily. This helps businesses to be more agile, giving them the capability to understand their business by managing and processing data

Speed Challenge

The speed challenge

Enterprise applications are now an essential foundation for business success. But do we have the right security measures in place to match their growth in numbers and speed of development

Find out more

Claranet named Market Leader across two categories in 2020 ISG Provider Lens™ for Public Cloud Solutions and Services Quadrant report

This is the second year running for the MSP; awarded Rising Star status in third category for the first time

Claranet, the global technology and managed service provider, has been named as the Market Leader in two categories in the 2020 ISG Provider Lens™ for Public Cloud Solutions and Services Quadrant report. The MSP was also named Rising Star in a third category.

ISG Provider Lens delivers leading-edge and actionable research studies, reports and consulting services focused on service providers’ strengths and weaknesses and how they are positioned relative to their peers in the market. Its’ reports provide influential insights accessed to a large pool of advisors who are actively advising outsourcing deals as well as large numbers of ISG enterprise clients who are potential outsourcers.

Claranet was named Market Leader in both ‘Consulting and Transformational Services for Midmarket’ and ‘Managed Public Cloud Services for Midmarket’ categories, while attaining for the first time Rising Star status in the ‘Managed Public Cloud Services for Large Accounts’.

Mark Turner, Director of Cloud stated: “Enterprise clients expect service providers to bring in a cloud-centred differentiator for business transformation across their businesses. We are therefore delighted to have been recognised as market leader in two categories that are core to our business focus – the midmarket. What is of particular delight is that we are now being recognised as a Rising Star in the ‘large accounts’ category for the first time.

“The Report has rightly recognised the work that we have done to build strategic partnerships with Microsoft, AWS, Google, Oracle and VMware. Claranet is a Microsoft Gold Partner and recognises that we are an Azure Expert MSP with proven, tailored migration strategies and capabilities to ensure the lowest risk for clients’ business-critical applications.”

The author, ISG lead Public Cloud Service research analyst Manoj Chandra Jha stated: “Claranet accelerates enterprise’s cloud modernisation journey with its end-to-end professional services. The firm works in close collaboration with customers to continuously improve and modernise their cloud environment and introduce innovative, flexible modernisation and managed services.”

ISG defines Leaders as those vendors/providers that have a highly attractive product or service offering and a very strong market and competitive position; they fulfil all requirements for successful market cultivation. They can be regarded as opinion leaders, providing strategic impulses to the market. They are also noted for their innovative strength and stability.

Rising Stars are defined by ISG as companies that have a promising portfolio, including the required roadmap and an adequate focus on key market trends and customer requirements. Rising Stars also have excellent management and understanding of local markets.


Consulting and Transformational Services for Midmarket

Managed Public Cloud Services for Midmarket

Acquisition of CorpFlex promotes Brazil into Claranet’s premier league

Leading Brazilian cloud provider, CorpFlex, joins the Claranet Group of Companies. Brazil now Claranet’s largest operation outside Europe.

Today Claranet, the global technology and managed service provider, has announced the acquisition of CorpFlex.

Established in 1992, CorpFlex is a leading provider of private cloud solutions in Brazil, with additional strong capabilities in cybersecurity, data management, and networks. CorpFlex has enterprise and corporate customers in different industry segments, including Healthcare, Transportation, Industry, Services, and Agro-business. The new Claranet Brazil has a diverse service portfolio, including private, public, hybrid cloud, cybersecurity, and network services, complemented by Claranet’s global capabilities.

Commenting on the acquisition, António Miguel Ferreira, Claranet’s head of Iberia and Latin America, said:

We’ve achieved fantastic results in Iberia over the last four years, growing organically and through acquisitions by more than 800% to reach €128m in annual revenues. Now is the time to make the same impact in Brazil.

Celebrating 25 years in Europe next year, Claranet started its business in Brazil at the end of 2017, with a focus on public cloud as its go-to-market strategy. In this short period, the company has attracted major Brazilian organisations such as Embraer, a leading aerospace company, TV Globo, a leading media group, and the wholesale bank, Banco Fibra.

Now we are ready to expand and take advantage of such an important global market. CorpFlex is our first big investment in Brazil, expanding its potential in line with some of our biggest European country operations. We now have a team of over 200 in Brazil offering fantastic technical support and service management capabilities to our customers. Looking to the future, we are also actively reviewing additional opportunities to grow organically and by further acquisitions.

Edivaldo Rocha, CEO of CorpFlex, commented:

Claranet and CorpFlex joining forces is the perfect way to enhance the value we bring to our customers in Brazil. This strategy has already proven its worth in Europe. Now it is time for a pioneer like CorpFlex in Brazil to leverage its local knowledge with the experience and strength of a global company.

Charles Nasser, Claranet’s Founder and Group CEO added:

“The combination of strong public and private cloud capabilities is a perfect match for our customers.

“Our decision to combine businesses has focused on enhancing the value we deliver to our customers, resulting in sustainable organic growth. A talented team joining the Claranet Group of Companies means we can continue to develop our portfolio and offer the technologies, platforms, and skills that matter most to our customers.”

“We are delighted to welcome the Corpflex team to the Claranet family and look forward to working together in growing our capabilities and presence in Brazil.”

Lack of IT security training is leaving businesses open to data breaches, says Claranet research

Both technical teams and general staff need more frequent guidance on recognising and dealing with cybersecurity threats.

New research by global technology services provider Claranet has revealed that six in ten organisations (61 per cent) believe that their general workforces need much more training in cybersecurity awareness. Somewhat alarmingly, 38 per cent of respondents said that their software development teams also need a great deal more training in this area, and 29 per cent said the same is required for IT operations teams. This evidence underlines how much more needs to be done – even within technical teams – to eliminate this skills shortage and bring internal cyber awareness levels up to a point where threats can be effectively countered.

The survey was carried out by Vanson Bourne and surveyed 100 IT decision-makers from a range of UK businesses with more than 1,000 employees. According to the findings, 61 per cent of general staff have not had full IT security training. This figure is lower for software development teams (38 per cent) and IT operations teams (29 per cent), but shows that training coverage is still by no means comprehensive.

For Neil Thomas, Group Security Services Director at Claranet, this shows how businesses need to do more to increase their training capabilities and reduce the potential for human error to lead to costly data breaches.

Thomas said:

Most business leaders are aware of the need for effective cybersecurity measures to counter the constantly evolving threat landscape, but this research shows that efforts to train staff still haven’t been as effective as they could be. This is critical for all technical teams but general awareness across all business functions is also extremely important.”

The findings from the research also suggest that there is a disconnect between the faith that businesses have in their cybersecurity technology and their general awareness of the organisation’s security risk profile it is there to protect. 84 per cent of respondents said that they have confidence in their breach detection systems if company data is compromised. However, over a third (36 per cent) said that their organisation’s IT security risk profile is not well understood.

For Thomas, this suggests that some companies may be relying too heavily on technology to handle the cybersecurity burden:

It’s well-known that human error is a leading cause of data breaches. It’s insufficient to expect protection and detection technologies and services to do all the work while staff training falls short. It’s therefore crucial that all employees are fully aware of security risks. And special attention must be paid to software development and IT operations who need a more detailed understanding specific to their roles. Not only does upskilling technical staff result in an improvement in security posture, it can also lead to closer collaboration across the Development, Operations, and Security teams.”

As one of the leading training providers at the Black Hat cybersecurity conferences, we have the expertise to work closely with our customers to improve in-depth security technical awareness and skills. We use Classroom learning and labs for this but now, through a new partnership that we’re announcing with Global Learning Systems, this support has expanded with a wide range of security awareness online training products and services. By combining these two options, we can now provide more effective training solutions.”

Global Learning Systems CEO, Larry Cates, said of the partnership:

Organisations are recognising that building a true cybersecurity culture requires a continuous and comprehensive learning programme. They need multi-modal, role-specific training for every facet of their business, which is why Claranet and Global Learning Systems have joined forces.”

Thomas concluded:

Getting the right technology infrastructure and testing procedures in place is clearly a fundamental part of protecting businesses from cyber-attacks. But businesses should also remember the human element, and that’s why effective training is a crucial part of the mix.”

Claranet makes a significant leap on The Sunday Times Top Track 250 for the second year running to reach 45th place

Claranet climbs 78 places in 2019 through organic growth, cementing their position among Britain’s fastest-growing privately-owned businesses.

Technology services provider Claranet has achieved the rank of 45th place in The Sunday Times Top Track 250 for 2019, rising 78 places from last year and 133 places since 2017. Published yesterday, Sunday 6th October, the league table ranks the fastest-growing privately-owned businesses in the UK. Claranet’s placement in the league table for the third year in a row comes during a sustained period of growth.

Established in the UK in 1996, Claranet has developed via acquisition and organic growth to become one of the leading providers of integrated Hybrid Cloud, Networks, Managed Cyber Security, and Unified Communications services to over 6,500 customers across multiple countries (UK, US, France, Germany, Italy, Spain, Portugal, Benelux, and Brazil). Claranet supports these customers through a wide range of IT managed services, professional services, and training.

This year Claranet’s international growth strategy has delivered a £49 million revenue increase (up 15% on its previous financial year) to £373m. This follows moves to consolidate the company’s portfolio of services and capabilities following key acquisitions in 2017 and 2018.

Charles Nasser, founder and CEO of Claranet, commented:

Our mainly organic growth this year is due to our wider portfolio of services, international presence, and our credibility to deliver for our customers. This has resulted in Claranet becoming increasingly relevant to new mid-market, large, and enterprise customers and we have invested in staff, technology, and key strategic partnerships throughout the year to deliver this successful growth in revenue and gross profit.”

For example, a new portfolio of services we have focused on is Managed Cyber Security, which is a significant business requirement for all of our customers and an area where we have developed considerable expertise. This follows the acquisition of global ethical hacking training and penetration testing experts, NotSoSecure, last year and the acquisition of Sec-1 in the UK in 2017.”

Further consolidation opportunities continue to be found in many of the countries in which Claranet operates. Two examples are the 2018 acquisitions of Xpeppers (AWS experts in Italy) and Quinfox (Hosting experts in the Netherlands). Throughout 2019 the focus has been on establishing the continuous development of capability across the Group.

Nasser continued:

Despite our growth, we remain committed to developing the close, lasting relationships that our customers need to modernise their businesses, succeed in the long term, and achieve their own market-leading results. Our priority is always to become a trusted partner.”