Fear and loathing in IT: how to transform your teams’ communications

Ever known someone who just sucks at communicating? Who can’t be honest about how they feel?

“I love you.”

“Er, cool.”

Really?!

That person is fooling no one. Except perhaps their partner. Unnecessary pain ensues.

Take-away: communicating openly with other human beings reduces suffering. But it’s very hard to do – which is precisely why it’s so valuable.

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