IT transformation – the journey is just as important as the destination

“A journey of a thousand miles begins with a single step” Laozi, 600 BC.

IT is not core business for many companies operating in the UK mid-market, yet IT is instrumental to their success in a highly competitive market place. Very often IT teams are under resourced and under invested.

As a board becomes more aware of the benefits of IT, their demands and expectations can lead to knee-jerk reactions and unreal expectations. It quickly becomes clear that a transformation programme is required to bring IT to be an enabler for growth, delivering improved efficiency, access to new markets and employee flexibility – the list is endless and still growing. But the IT team is already over stretched and locked in a daily battle just to ‘keep the lights on.’ Sometimes it is easy to lay the blame at the door of the IT department. Whilst the perception that IT is not delivering may be unfair, it is likely a reality.

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