Service providers are continually reviewing their data centre estate so they can offer the best possible service to their customers. This may lead to the expansion, migration or closure of certain data centres.
With the acquisition of Star Technology in late 2012, Claranet more-or-less doubled the number of its data centres. While this certainly enhanced our ability to offer leading edge services the rethink meant it was also right to close down two of our older data centres.
Closing or moving a data centre or IT room is a significant undertaking. Making sure it is carried out effectively is vital as the impact of downtime for many customers can have a massive impact on their business and any of their customers who rely on them.
One of the two data centres we recently closed was a 180 rack suite that Claranet occupied for the last 15 years and which serviced a significant number of customers.
Due to the broad array of services we offered from this facility, relocating represented a significant challenge. Services taken varied from co-location to Ethernet connectivity, from internal cross-connects, to fully outsourced and managed IT solutions so tailored approaches were vital.